In-App Scores and Critiques for TV

Posted by Paul Lammertsma – Developer Relations Engineer

Scores and critiques are important for builders, providing quantitative and qualitative suggestions on consumer experiences. In 2022, we enhanced the granularity of this suggestions by segmenting these insights by nations and kind elements.

Now, we’re extending the In-App Scores and Critiques API to TV to permit builders to immediate customers for rankings and critiques straight from Google TV.

Scores and critiques on Google TV

Customers can now see score averages, browse critiques, and go away their very own evaluation straight from an app’s retailer itemizing on Google TV.

Customers can work together with in-app rankings and critiques on their TVs by doing the next:

• Choose rankings utilizing the distant management D-pad.
• Present elective written critiques utilizing Gboard’s on-screen voice enter, or by simply typing from their cellphone.
• Ship cell notifications to themselves to finish their TV app evaluation straight on their cellphone.

Moreover, customers can go away critiques for different kind elements straight from their cellphone by merely choosing the machine chip when submitting an app score or writing a evaluation.

We have already seen a substantial elevate in app rankings on TV since bringing these modifications to Google TV, and now, we’re making it attainable for builders to set off a rankings immediate as nicely.

Earlier than we take a look at the mixing, let’s first fastidiously think about the perfect time to request a evaluation immediate. First, establish optimum moments inside your app to request consumer suggestions, making certain prompts seem solely when the UI is idle to forestall interruption of ongoing content material.

In-App Evaluation API

Integrating the Google Play In-App Evaluation API is identical as on cell and it is solely a few methodology calls:

val supervisor = ReviewManagerFactory.create(context)
supervisor.requestReviewFlow().addOnCompleteListener { activity ->
    if (activity.isSuccessful) {
        // We obtained the ReviewInfo object
        val reviewInfo = activity.end result
        supervisor.launchReviewFlow(exercise, reviewInfo)
    } else {
        // There was some downside, log or deal with the error code
        @ReviewErrorCode val reviewErrorCode =
            (activity.getException() as ReviewException).errorCode
    }
}

First, invoke requestReviewFlow() to acquire a ReviewInfo object which is used to launch the evaluation circulate. It’s essential to embrace an addOnCompleteListener() not simply to acquire the ReviewInfo object, but additionally to watch for any issues triggering this circulate, such because the unavailability of Google Play on the machine. Observe that ReviewInfo doesn’t supply any insights on whether or not or not a immediate appeared or which motion the consumer took if a immediate did seem.

The problem is to establish when to set off launchReviewFlow(). Monitor consumer actions—figuring out profitable journeys and factors the place customers encounter points—so that you may be assured that they had a pleasant expertise in your app.

For this methodology, chances are you’ll optionally additionally embrace an addOnCompleteListener() to make sure it resumes when the returned activity is accomplished.

Observe that attributable to throttling of how usually customers are introduced with this immediate, there are not any ensures that the rankings dialog will seem when requesting to begin this circulate. For finest practices, verify this information on when to request an in-app evaluation.

Get began with In-App Critiques on Google TV

You will get a head begin immediately by following these steps:

1. Determine profitable journeys for customers, like ending a film or TV present season.
2. Determine poor experiences that must be averted, like buffering or playback errors.
3. Combine the Google Play In-App Evaluation API to set off evaluation requests at optimum moments inside the consumer journey.
4. Check your integration by following the testing information.
5. Publish your app and repeatedly monitor your rankings by machine kind within the Play Console.

We’re assured this integration lets you elevate your Google TV app rankings and empowers your customers to share priceless suggestions.

Sources

Discover this announcement and all Google I/O 2025 updates on io.google beginning Could 22.